Institutions
Health and education
People will not be honest with a cold, sterile form. Someone leaving a consultation or an exam will not open up to a questionnaire that reads like an audit. And without honesty, the feedback you get is thin and always skewed toward the very happy or the very angry.
the service-quality lead at a hospital or university
How do you rate the care you received?
Capabilities
The pieces that actually matter.
Anonymous by default
The IP is anonymised from the start and the survey asks for no identity, so people answer without fear of being singled out.
A calm scale, no anxiety
A 1 to 5, 7 or 10 segmented scale with no faces or emojis feels clinically serious and lets people nuance instead of forcing a reaction.
Data in the EU
You choose EU data residency and apply GDPR consent, exactly what your data protection committee will ask for upfront.
One survey in 6 languages
You serve one survey in up to 6 languages, answering in each patient or student's own tongue without duplicating the work.
In their world
Honesty, not an audit
People leaving a consultation won't open up to a cold form. A warm, anonymous scale lifts honesty and response, with results by service and department.
What you capture here
- By service
- By department
- Anonymous
A starting point
Satisfaction after the visit or service
A real survey ready to adapt. Make it yours in seconds.
- Overall, how would you rate the care you received today?1-7 scale
- Did the staff explain things clearly and in a way you understood?single choice
- How long did you wait before being seen?dropdown
- Would you recommend our centre to a family member or friend?yes-no
- Is there anything we could have done better?long open text
What you will see
You will see the completion rate live and cross satisfaction by service, ward or faculty with crosstabs, plus read open text grouped by theme, with no response carrying an identity attached.