Hotels & hospitality
Hear guests before the review
The stay looks perfect right up until it is not. Guests do not complain at the front desk: they smile, check out, and tell the whole story that night in a public review. You find out when it is already too late, with your score slipping and no idea which room, which shift or which breakfast went wrong.
the hotel manager who lives at the mercy of the next review
How is your stay so far?
Capabilities
The pieces that actually matter.
Six languages built in
The German guest answers in German and the French one in French, on the same survey, and you read all the results together.
QR in the room
The public link with its own slug generates an automatic QR for the room card, the lift or the front desk, and the same link travels in the post-stay email, no extra work.
AI summary of the stay
Hundreds of comments become three actionable sentences: what guests love, which complaint keeps repeating, and where it is happening.
Your brand, not ours
Logo, colours and a removable Powered by: the survey feels like part of the hotel, like the robe or the breakfast menu.
In their world
From the room to the day after
A stay gets fixed while it happens and understood once it ends. A QR in the room collects feedback over breakfast or right after check-in, the post-stay survey captures the NPS once the trip is over, and you cross the result by floor, room type and season. And it works the same in a hotel, a motel, a campsite or a holiday apartment.
What you capture here
- By floor
- By season
- In their language
A starting point
Stay survey: how are we doing?
A real survey ready to adapt. Make it yours in seconds.
- How would you rate your stay so far?5-star rating
- How likely are you to recommend us to a friend?0-10 scale
- What was the reason for your trip?single choice
- What could we improve before your next visit?long open text
- Did the room live up to what you expected?yes/no
Try it now
Answer it yourself.
Two taps: that is how fast a guest answers, from the room or back home via the post-stay email. When you finish you will see the AI summary with your answer already inside, and the full template is yours, ready to edit.
- Stay NPS
- +0
- Breakfast, out of 5
- 0.0
- Live responses
- 0
How would you rate your stay so far?
Tap to answer
What you will see
You will watch answers arrive live while the guest is still in the hotel, and also the ones that come in by email days after checkout, with comments grouped into themes like breakfast, cleaning or wifi and the score crossed by floor, room type and season.