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Satisfaction survey template

Vehicle Rental: Customer Experience

A ready-to-use satisfaction survey template with 10 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.

10 questions · ~2 min

Use this templateSee the product

Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.

What respondents see

Survey following your rental with our company.

What this template asks

  1. Yes / NoHave you rented a vehicle with us in the last 6 months?
  2. DropdownWhich office did you pick up the vehicle from?
    • Alicante Airport
    • Málaga Airport
    • Valencia Center
    • Palma de Mallorca
    • Ibiza
    • Other office
  3. Single choiceWhat type of vehicle did you rent?
    • Compact
    • SUV
    • Convertible
    • Electric
  4. NumberHow many days did the rental last?

    1–60

  5. ScaleHow was the vehicle pick-up?

    Slow and complicated 1–5 Quick and easy

  6. RatingVehicle condition and cleanliness

    1–5

  7. Yes / NoDid you use our app to manage the booking?
  8. RatingRate our company's app

    1–5

  9. ScaleWould you recommend our company?

    Not at all likely 0–10 Very likely

  10. Open textHow can we improve?

Frequently asked questions

What is a satisfaction survey template?
It is a pre-built satisfaction survey questionnaire with 10 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
Is it free?
Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
Can I customize it?
Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.

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