Satisfaction survey template
Our menu, dish by dish
A ready-to-use satisfaction survey template with 10 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.
Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.
What respondents see
About the dishes you ordered today: taste, portion size, temperature and value for money. Around 3 minutes.
What this template asks
- Yes / NoDid you try any dish from our menu on this visit?
- Yes
- No
- Multiple choiceWhat kind of dishes did you order today?
- Starters and appetisers
- Salads and vegetables
- Rice and pasta
- Meat
- Fish and seafood
- Vegetarian or vegan dishes
- Desserts
- I don't remember
- ScaleOverall, how would you rate the food today?
Very poor 1–5 Excellent
- MatrixHow were the dishes on each of these points?
- The taste
- The temperature when served
- How well it was cooked
- The quality of the ingredients
- The presentation on the plate
- Very poor
- Poor
- Average
- Good
- Very good
- Single choiceWhat did you think of the portion sizes?
- Too small
- A little small
- About right
- A little large
- Too large
- I couldn't say
- Single choiceHow would you rate what you paid against what you got?
- Expensive for what I got
- A little expensive
- Fair
- Good value for what I got
- I'd rather not say
- Yes / NoDid you leave any dish unfinished?
- Yes
- No
- Single choiceWhat was the main reason?
- I didn't like the taste
- The portion was too big
- It arrived cold or lukewarm
- It wasn't cooked the way I asked
- The texture wasn't for me
- It wasn't what the menu description led me to expect
- I simply wasn't hungry any more
- Another reason
- Multiple choiceWhat do you feel is missing from our menu?
- More vegetarian or vegan options
- More fish
- Gluten-free options
- Half portions or smaller plates
- More sharing plates
- Lighter options
- More homemade desserts
- A children's menu
- Nothing, the menu is fine as it is
- Open textWhich was the best dish today, and which one would you not order again?
Frequently asked questions
- What is a satisfaction survey template?
- It is a pre-built satisfaction survey questionnaire with 10 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
- Is it free?
- Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
- Can I customize it?
- Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.