Event survey template
Matchday experience
A ready-to-use event survey template with 11 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.
Event surveys capture the experience while it's still happening: before, to fine-tune; during, to react; after, to improve the next edition. Keep them short and mobile (a QR at the entrance or on the table) and prioritise one recommendation question that sums up everything else.
What respondents see
Tell us how your matchday went: ticketing, access, seating, catering and atmosphere. It takes 3-5 minutes and helps us improve the next fixture.
What this template asks
- Yes / NoDid you attend this match in person?
- Yes
- No
- Single choiceWhat kind of ticket did you use to get into the stadium?
- Season ticket
- Single ticket bought online
- Ticket bought at the box office
- Complimentary or corporate ticket
- VIP or hospitality area
- Away supporters' section
- Another way
- ScaleHow easy was it to get into the stadium on matchday?
Very difficult 1–5 Very easy
- MatrixPlease rate these aspects of the stadium during the match
- View from your seat
- Cleanliness of the toilets
- Food and drink on offer
- Queueing time at the bars
- Screens and public address sound
- Helpfulness of stadium staff
- Very poor
- Poor
- Average
- Good
- Very good
- Did not use it
- ScaleHow would you rate the atmosphere in the stands during the match?
Very flat 1–5 Outstanding
- ScaleHow safe did you feel inside the stadium?
Not at all safe 1–5 Completely safe
- Multiple choiceDid you run into any of these problems on matchday? Choose up to three.
- Long queues to get in
- My seat was taken or wrongly allocated
- Long queues at the bars
- Food and drink prices
- Condition of the toilets
- Lack of information or signage
- Behaviour of other spectators
- Difficulty leaving the stadium at the end
- I had no problems
- Yes / NoWould you bring someone who has never been to the stadium to a future match?
- Yes
- No
- ScaleHow likely are you to recommend going to the stadium to a friend or family member?
Not at all likely 0–10 Extremely likely
- Open textYou gave a low score. Which part of the matchday went wrong, and when did it happen?
- Open textFinally, is there anything else you would like to tell us about your matchday?
Frequently asked questions
- What is a event survey template?
- It is a pre-built event survey questionnaire with 11 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
- Is it free?
- Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
- Can I customize it?
- Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.