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Satisfaction survey template

Hotel: Stay Rating

A ready-to-use satisfaction survey template with 11 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.

11 questions · ~2 min

Use this templateSee the product

Try it on your phone

Scan and answer.

Point your camera at the code and a real stay survey opens, with question branching, a matrix and NPS, exactly as a guest would see it. Every answer lands on the dashboard instantly.

The demo survey is in Spanish.

Open the survey in your browser
LIVEcamaleonicsurvey.com/l/demo-hotel-miramar

Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.

What respondents see

A survey following your stay at the hotel.

What this template asks

  1. Open textWhat's your name?
  2. DateWhen did your last stay with us end?
  3. Single choiceWhat was the reason for your trip?
    • Vacation
    • Romantic getaway
    • Work
    • Special celebration
  4. Open textGreat! Tell us what you were celebrating
  5. Rating{{P1}}, how would you rate your stay overall?

    1–5

  6. Open text{{P1}}, we're sorry your stay wasn't perfect. What can we improve?
  7. MatrixRate each aspect of the hotel
    • Room
    • Breakfast
    • Spa
    • Restaurant
    • Reception
    • Needs improvement
    • Good
    • Very good
    • Exceptional
    • Didn't use it
  8. Multiple choiceWhich spaces did you enjoy the most?
    • The spa
    • The restaurant
    • The pool
    • The room
  9. RankingRank what matters most to you when choosing a hotel
    • Location
    • Cuisine
    • Spa and wellness
    • Staff service
  10. ScaleWould you recommend the hotel?

    Not at all likely 0–10 Very likely

  11. Open textAnything else you'd like to tell us?

Frequently asked questions

What is a satisfaction survey template?
It is a pre-built satisfaction survey questionnaire with 11 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
Is it free?
Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
Can I customize it?
Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.

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