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Satisfaction survey template

Your first 90 days with the product

A ready-to-use satisfaction survey template with 14 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.

14 questions · ~2 min

Use this templateSee the product

Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.

What respondents see

You've been with us for a quarter now. We want to know if the product is delivering what you came looking for.

What this template asks

  1. Single choiceHow long have you been using the product?
    • Less than 1 month
    • Between 1 and 3 months
    • Between 3 and 6 months
    • More than 6 months
  2. Single choiceHow often do you use it?
    • Daily
    • Several times a week
    • A few times a month
    • Almost never
  3. Open textWhat stops you from using it more often?
  4. ScaleHow easy was the initial setup?

    Very difficult 1–5 Very easy

  5. MatrixRate these aspects of your experience so far
    • Documentation and guides
    • Initial training
    • Technical support
    • Product performance
    • Very poor
    • Poor
    • Average
    • Good
    • Excellent
    • Not applicable
  6. Multiple choiceWhich features do you use regularly?
    • Reports and dashboards
    • Automations
    • Integrations with other tools
    • Collaboration features
    • Mobile app
    • Data export
  7. Multiple choiceWhat do you feel is missing from the product?
    • More integrations
    • More customization
    • Better performance
    • More languages
    • More advanced reports
  8. Yes / NoHave you achieved the goal you got the product for?
    • Yes
    • Not yet
  9. Open textWhat's missing for you to achieve it?
  10. ScaleThe value I get is worth what I pay

    Strongly disagree 1–5 Strongly agree

  11. ScaleHow likely are you to recommend the product to a colleague?

    Not at all likely 0–10 Very likely

  12. Open textWhat would you highlight most about the product?
  13. Single choiceWill you renew when the time comes?
    • Yes, for sure
    • Probably yes
    • I'm on the fence
    • I won't renew
  14. Open textIf you could ask for just one improvement to the product, what would it be?

Frequently asked questions

What is a satisfaction survey template?
It is a pre-built satisfaction survey questionnaire with 14 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
Is it free?
Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
Can I customize it?
Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.

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