Satisfaction survey template
Your visit to the branch
A ready-to-use satisfaction survey template with 5 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.
Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.
What respondents see
Tell us how we treated you today.
What this template asks
- Single choiceHow long did you wait to be served?
- No wait
- Less than 5 min
- 5-15 min
- More than 15 min
- RatingHow would you rate the service you received?
1–5
- Yes / NoDid you get done what you came in for?
- ScaleWould you recommend this branch?
Not at all 0–10 Completely
- Open textAny comments about your visit?
Frequently asked questions
- What is a satisfaction survey template?
- It is a pre-built satisfaction survey questionnaire with 5 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
- Is it free?
- Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
- Can I customize it?
- Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.