Research survey template
Your feedback, once a year
A ready-to-use research survey template with 16 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.
Research surveys validate a hypothesis before you invest: market, price, message or concept. The key is not to lead the answer: neutral questions, balanced options and a large enough sample. A good research questionnaire saves you from building something no one wants.
What respondents see
Once a year we pause to listen carefully. This study shapes where we'll invest to serve you better over the next twelve months.
What this template asks
- Single choiceHow long have you been a customer?
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
- More than 5 years
- Multiple choiceWhich products or services do you currently use?
- Main product or service
- Complementary services
- Premium support
- Training
- Consulting
- ScaleHow likely are you to recommend us to a colleague or friend?
Not at all likely 0–10 Very likely
- Open textWhat's the main reason for your score?
- Open textWhat do you value most about working with us?
- MatrixRate your satisfaction with each area
- Product or service
- Support and service
- Billing and administration
- Communication and updates
- Innovation and improvements
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
- Not applicable
- ScaleI trust this company
Strongly disagree 1–5 Strongly agree
- ScaleThis company understands my needs
Strongly disagree 1–5 Strongly agree
- Single choiceOver the past year, our service has...
- Improved
- Stayed the same
- Gotten worse
- Open textWhere have we gotten worse?
- RankingRank where we should invest next year
- Product quality
- Better pricing
- Faster support
- New products or features
- Sustainability
- Yes / NoHave you considered switching providers this year?
- Yes
- No
- Multiple choiceWhat could make you switch?
- A better price
- More attentive service
- Features you don't have
- A more personal relationship
- Fewer issues
- ScaleThe value for money you receive is good
Strongly disagree 1–5 Strongly agree
- Yes / NoWould you like to join our customer panel (interviews and testing)?
- Yes, I'm interested
- No, thanks
- EmailLeave us your email and we'll contact you about the panel
Frequently asked questions
- What is a research survey template?
- It is a pre-built research survey questionnaire with 16 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
- Is it free?
- Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
- Can I customize it?
- Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.