Satisfaction survey template
Your experience with us
A ready-to-use satisfaction survey template with 5 questions already written and tested. Open it, brand it as your own and launch in minutes. Free to start, no card required.
Satisfaction surveys measure how the people who already bought or used you actually feel: where you exceed expectations and where you lose customers. Send it right after the experience, while the memory is fresh, and pair the score with an open comment to learn not just how much, but why.
What respondents see
This helps us improve your everyday finances.
What this template asks
- RatingHow would you rate your overall experience with the bank?
1–5
- ScaleWould you recommend our bank?
Not at all likely 0–10 Very likely
- MatrixRate each service channel
- Mobile app
- Online banking
- Branch
- Phone
- I don't use it
- Poor
- Fair
- Good
- Excellent
- Single choiceWhich is your main channel?
- Mobile app
- Online banking
- Branch
- Phone
- Open textWhat should we improve first?
Frequently asked questions
- What is a satisfaction survey template?
- It is a pre-built satisfaction survey questionnaire with 5 ready-to-send questions. Use it as-is or adapt it to your case in Camaleonic Survey's visual editor.
- Is it free?
- Yes. You can create an account and use this template for free, no card required. Paid plans add advanced analytics, live results and more.
- Can I customize it?
- Completely. Change questions, logic, typography and color so the survey looks like your brand, not a generic form.